Texas-licensed hospice provider

Heart To Heart Hospice Of East Texas LLC

in Mount Pleasant, Titus County, Texas

LicensedMedicare number in the state directoryLicense 015767HHSC HCSSA · as of November 9, 2026

Address on the license

203 W 20th ST Ste A
Mount Pleasant, TX 75455
This is the address of record, not a service area. View on OpenStreetMap

Phone

(903) 575-9111

Fax

(903) 575-9117

License number

015767

License status

Licensed (source text: LICENSED FACILITY)

The directory lists this agency as a licensed facility as of the file date.

Agency type

Alternate delivery site

Services listed on the license

Hospice

These are the service categories on the Texas HCSSA license. Palliative care is not a field in this file, so it will not appear here even if the agency offers it.

In-patient hospice unit

No, according to the directory

First issued

2013-06-21

License expires

2029-06-30

Medicare number in this file

Hospice CCN: 671591

As written in the directory: 67-1591 Hospice

Legal entity

Heart To Heart Hospice Of East Texas, LLC

Client census in the file

256 — a point-in-time figure from the directory, not a current wait-list.

Stable record key

License 015767

Verify on TULIP View this hospice on Medicare.gov

TULIP is the state’s live license search. Medicare.gov links above open the Care Compare record when a Medicare number is present.

CMS hospice quality and family survey

CMS Hospice Care dataReleased August 26, 2026CMS source

Joined by Medicare CCN 671591. These figures are published by CMS. This site does not invent, average, or rank them. Measure names that include the words “palliative care” are official CMS hospice quality measure titles. They are not a statement that this agency offers a palliative care program.

Name in the CMS hospice file: HEART TO HEART HOSPICE OF EAST TEXAS LLC · Ownership type: For-Profit · CMS certification date: 03/12/2008

Family caregiver survey (CAHPS Hospice)

CMS family caregiver survey rating:5 of 5(CMS-published summary star rating).

The hospice team always communicated well: 84 · Measure period: 10/01/2023-09/30/2025
The hospice team always provided timely help: 83 · Measure period: 10/01/2023-09/30/2025
The hospice team always treated the patient with respect: 94 · Measure period: 10/01/2023-09/30/2025
The hospice team provided the right amount of emotional and spiritual support: 93 · Measure period: 10/01/2023-09/30/2025
The patient always got the help they needed for pain and symptoms: 82 · Measure period: 10/01/2023-09/30/2025
Caregivers rated the hospice agency a 9 or 10: 86 · Measure period: 10/01/2023-09/30/2025
YES, they would definitely recommend the hospice: 87 · Measure period: 10/01/2023-09/30/2025

Hospice quality measures

Hospice and Palliative Care Treatment Preferences: 100.00 · Measure period: 10/01/2024 - 09/30/2025
Beliefs & Values Addressed (if desired by the patient): 100.00 · Measure period: 10/01/2024 - 09/30/2025
Hospice and Palliative Care Pain Screening: 99.85 · Measure period: 10/01/2024 - 09/30/2025
Hospice and Palliative Care Pain Assessment: 99.74 · Measure period: 10/01/2024 - 09/30/2025
Hospice and Palliative Care Dyspnea Screening: 100.00 · Measure period: 10/01/2024 - 09/30/2025
Hospice and Palliative Care Dyspnea Treatment: 100.00 · Measure period: 10/01/2024 - 09/30/2025
Patient Treated with an Opioid Who Are Given a Bowel Regimen: 100.00 · Measure period: 10/01/2024 - 09/30/2025
Hospice and Palliative Care Composite Process Measure: 99.71 · Measure period: 10/01/2024 - 09/30/2025
Hospice Visits in the Last Days of Life: 74.5 · Measure period: 01/01/2023 - 12/31/2024
Hospice Care Index Overall Score: 10 · Measure period: 01/01/2023 - 12/31/2024

Hospice Care Index components published by CMS

These are the ten component scores CMS publishes alongside the Hospice Care Index. The percentile is the figure CMS published, not a rank invented here.

CHC/GIP provided (% days): 0.3 · CMS published percentile: 79 · Measure period: 01/01/2023 - 12/31/2024
Gaps in nursing visits (% elections): 43.5 · CMS published percentile: 38 · Measure period: 01/01/2023 - 12/31/2024
Early live discharges (% live discharges): 10.4 · CMS published percentile: 76 · Measure period: 01/01/2023 - 12/31/2024
Late live discharges (% live discharges): 40.4 · CMS published percentile: 61 · Measure period: 01/01/2023 - 12/31/2024
Burdensome transitions, Type 1 (% live discharges): 11.9 · CMS published percentile: 73 · Measure period: 01/01/2023 - 12/31/2024
Burdensome transitions, Type 2 (% live discharges): 2.1 · CMS published percentile: 64 · Measure period: 01/01/2023 - 12/31/2024
Per-beneficiary spending (U.S. dollars $): 14,112 · CMS published percentile: 29 · Measure period: 01/01/2023 - 12/31/2024
Nurse care minutes per routine home care days (minutes): 12.8 · CMS published percentile: 56 · Measure period: 01/01/2023 - 12/31/2024
Skilled nursing minutes on weekends (% minutes): 8.5 · CMS published percentile: 57 · Measure period: 01/01/2023 - 12/31/2024
Visits near death (% decedents): 95.4 · CMS published percentile: 64 · Measure period: 01/01/2023 - 12/31/2024

ZIPs CMS lists this hospice as serving

CMS lists 113 ZIP codes

These ZIP codes come from the CMS hospice service-area file, releasedAugust 26, 2026. They are not the county or city of record on the Texas license, and they are not a promise that a team will travel to every address in the ZIP.

75020
75032
75040
75092
75224
75402
75410
75411
75412
75416
75417
75418
75420
75421
75422
75426
75428
75431
75432
75433
75435
75437
75440
75442
75448
75451
75455
75456
75457
75460
75462
75471
75472
75473
75474
75477
75478
75480
75482
75483
75486
75487
75488
75494
75497
75550
75554
75558
75559
75560
75563
75566
75568
75571
75601
75602
75603
75604
75605
75606
75607
75608
75630
75633
75638
75639
75640
75643
75644
75645
75647
75650
75651
75652
75654
75656
75657
75660
75661
75662
75663
75666
75668
75670
75671
75672
75681
75683
75684
75686
75691
75692
75693
75707
75750
75755
75762
75765
75771
75773
75783
75789
75801
75949
75974
76040
76112
76226
76705
78109
78253
78626
78669

Ask about palliative care

Many hospice and home health agencies also offer palliative care. The state license list does not say which. A name that includes the word “palliative” is not a confirmation. Please call and ask.

You might start with these questions:

Do you offer palliative care, or only hospice or home health?
Can someone receive palliative care at home and still get treatment meant to cure or control their illness?
Who is on the team, and how do we reach you after hours?
What insurance do you accept, including Medicare?
Which areas do you actually serve? The county on this page is only the address on the license, not a service area.

See a longer, printable list of questions.

How to report a concern

If you have a concern about care from a Texas-licensed home health or hospice agency, you can contact HHSC Complaint and Incident Intake at 800-458-9858. You can also use the TULIP provider search, which is the public door to the state’s complaint process.

To report abuse, neglect, or exploitation of a child, an older adult, or an adult with a disability, use the Texas Abuse Hotline at 800-252-5400or txabusehotline.org(Texas Department of Family and Protective Services). In an emergency, call 911.

Disclaimer

This page is built from the Texas HHSC HCSSA directory, with an active-license date of November 9, 2026, and from CMS public files where a Medicare number could be joined. It is public data, not an endorsement, and not medical or legal advice. PalliativeCareLookup is not affiliated with HHSC, CMS, or Medicare. Records can lag behind real-world changes. Providers have appeal rights, and a successful appeal can change or remove a finding. Always verify current license status on TULIP, and talk with a clinician you trust about care decisions.